Technical Talent Acquisition Manager (Hybrid - Spring, TX or San Jose, CA)

Korn Ferry•Houston, TX

1d•Hybrid

About The Position

The Technical Talent Acquisition Manager will support Korn Ferry's client by delivering best-in-class recruitment services. This role involves managing the day-to-day operational aspects of a customized RPO solution, ensuring quality assurance, and acting as a strategic partner. The manager will oversee project plans, define search requests, identify resources, set metrics, and develop creative sourcing strategies. They will enforce staffing methodology standards, review deliverables, manage risks, and prepare for project reviews. Effective communication with clients and senior management, issue resolution, and status meetings are key. The role also includes maintaining project documentation, developing client reports, tracking hours and expenses, and participating in project scoping. Identifying business development opportunities and managing client interactions and expectations are crucial. The manager will foster client satisfaction, maintain knowledge of the client's business, and suggest improvements. They will also lead and motivate the team, conduct performance evaluations, and manage a small requisition load if needed.

Requirements

5-10 years of relevant leadership experience in talent acquisition.
Strong understanding of full life cycle recruiting, and industry practices preferred.
Understanding of recruiting metrics and reporting standards.
Familiarity with SLA’s/SOW as it relates to our business.
Understands revenue and pricing models and P&L’s.
Computer skills specifically Excel and PowerPoint, and facility with numbers.
Familiarity with Human Resource laws and functions.
Business development/sales background or orientation.
Strong proven track record of success in leading and motivating teams of recruiters.
Ability to analyze complex data and develop sound recommendations and solutions.
Excellent planning and organizing skills; able to “juggle” responsibilities effectively in a high volume, fast-paced service environment.
Ability to communicate clearly, concisely, and persuasively with client and in large group settings.
Strong customer and results orientation.
Ability to interact effectively at all levels and across diverse cultures.
Ability to adapt as organization evolves.
Energetic, confidence, maturity, and interpersonal sensitivity.
High School Diploma Required

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Create and execute project work plans using the Project Toolkit and revise as appropriate to meet changing needs and requirements.
Ensure search requests are clearly defined to include key responsibilities, requirements, reporting structure, compensation, and interview process.
Identify resources needed and assign individual responsibilities.
Define and communicate individual and team metrics.
Maintain awareness of creative sourcing strategies and work closely with the team to develop the best approach for the client.
Effectively apply Korn Ferry's staffing methodology and enforce project standards.
Review deliverables prepared by the team before passing to the client.
Anticipate and minimize risks on the project.
Prepare and participate in project reviews with the client and senior management.
Effectively communicate relevant project information to superiors.
Escalate and resolve issues in a timely fashion.
Facilitate regular status meetings with the project team and client.
Keep the team informed of changes within the Company.
Ensure project documents and engagements are complete and updated timely.
Develop and deliver client and management reporting.
Review and track team hours and expenses as needed.
Participate in project scoping and implement SOW/SLA requirements.
Identify business development and “add-on sales opportunities as they relate to the project.
Manage day-to-day client interaction.
Set and manage client expectations.
Communicate effectively with the client to identify needs and evaluate alternative recruiting solutions.
Continually seek opportunities to increase customer satisfaction.
Maintain a knowledge base of the client’s business, organization, and objectives.
Identify opportunities for improvement and make constructive suggestions for change.
Inspire the team to attain goals and pursue excellence.
Conduct effective performance evaluations and help execute career development plans.
Manage a small requisition load, as needed, in support of client needs.