Technical Systems Administrator III - AML Compliance

GM Financial•Arlington, TX

62d•Hybrid

About The Position

This is a senior-level technical application ownership and platform support role responsible for the operational stability, performance, and strategic evolution of enterprise Anti-Money Laundering (AML) and sanctions screening platforms. The position oversees the back-end administration and support of critical compliance technologies, including server and environment management, platform configuration, system upgrades, performance optimization, integrations, and production support. The role partners closely with Compliance, Information Technology, Infrastructure, Security, and external vendors to ensure the reliability, scalability, and regulatory readiness of AML and sanctions screening systems. While collaborating with compliance stakeholders, this position does not serve as a front-line compliance analyst. Instead, it provides deep technical expertise and application ownership to maintain platform integrity, support audit and regulatory requirements, and drive continuous improvement across the compliance technology landscape.

Requirements

5+ years of direct experience as technical owner or administrator of LexisNexis Bridger Insight XG or similar sanctions and AML screening platform required
Experience supporting 24x7 or batch driven production systems
High School Diploma or equivalent required
AML & Compliance Platforms: LexisNexis Bridger Insight, sanctions and watchlist screening tools
Enterprise Systems: Knowledge management and compliance systems (e.g., Panviva, LexisNexis, Moody’s, Dow Jones, World Check or similar)
Technical Skills: SQL, JSON, data analysis, screening logic optimization, and quality assurance
Compliance Expertise: AML, OFAC, BSA, regulatory controls, and risk management
Leadership & Communication: Effectively communicate technical risks, issues, and recommendations to both technical and non‑technical stakeholders; Serve as a technical mentor and escalation point for analysts and support staff working with compliance platforms
Continuous Improvement: Process optimization and control enhancement
Background in financial services, banking, or other regulated industries
Strong problem‑solving, analytical, and troubleshooting skills
Demonstrated ability to communicate complex technical topics clearly
Experience working with vendors on escalations and defect resolution
Fluency in English

Nice To Haves

Bachelor’s Degree in Information Systems, Computer Science, Engineering, or equivalent experience upgrading, configuring, and supporting enterprise compliance or AML/KYC platforms strongly preferred
additional language skills (e.g., Portuguese, Spanish) are a plus

Responsibilities

Act as technical system owner for enterprise AML and sanctions platforms, including LexisNexis Bridger Insight XG, Panviva, and supporting compliance technologies
Provide Tier 2 / Tier 3 support for production issues, including system availability, data processing failures, performance degradation, and batch or interface errors
Manage and support application servers, environments, and scheduled processing, working closely with infrastructure and database teams
Lead application upgrades, patching, and platform lifecycle management, including vendor coordination, pre prod validation, and post deployment stabilization
Install, configure, and maintain AML platforms, including: Screening rules, logic, thresholds, and workflows; Data ingestion, batching, and processing schedules; Environment specific configuration (DEV / PROD)
Support interfaces, integrations, and data pipelines between AML platforms and upstream/downstream systems (e.g., customer, vendor, transaction feeds)
Perform root cause analysis for incidents and recurring defects; implement corrective and preventive technical solutions
Develop and maintain technical documentation, runbooks, support procedures, and operational standards
Ensure platforms meet availability, performance, security, and audit requirements
Provide technical expertise to support AML, OFAC, BSA, and sanctions compliance programs
Support compliance teams by ensuring systems operate correctly, data is processed accurately, and controls are enforceable through technology
Assist with regulatory exams, audits, and internal risk testing by providing system evidence, data lineage, and configuration documentation
Identify system or control gaps that have technology‑based solutions, and partner with stakeholders on remediation
Translate compliance and regulatory requirements into technical configuration and system design, not manual analysis
Develop or support SQL based queries, reports, extracts, and utilities for: Operational monitoring, Data validation & reconciliation, and Audit support
Provide back‑end integration support, including REST API configuration, testing, and troubleshooting, working with JSON‑based payloads, and leveraging Swagger/OpenAPI, Postman, and Karate to validate endpoints, automate test scenarios, and diagnose integration defects
Tune system performance and screening configurations to optimize throughput and reduce false positives, while maintaining regulatory integrity
Coordinate system testing, UAT support, and production deployments for configuration changes and enhancements
Support data investigations related to system behavior, screening logic, and integration issues
Serve as a technical mentor and escalation point for analysts and support staff working with compliance platforms
Coordinate work across compliance, IT infrastructure, database, security, and vendor teams
Drive standardization, automation, and operational maturity across AML technology support
Proactively identify opportunities to improve system resilience, performance, monitoring, and supportability
Effectively communicate technical risks, issues, and recommendations to both technical and non-technical stakeholders