Technical System Support Specialist - Onsite

Viaero Wireless • Fort Morgan, CO

23h • $17 - $20 • Onsite

About The Position

Based in Fort Morgan, Colorado, the Technical System Support Specialist is a superuser of the company’s point-of-sale system and provides Viaero team members with support for a range of system issues. The role also tests new system functions and works with system upgrades. It is a critical part of keeping the sales business operating smoothly.

Requirements

• High school diploma or GED.
• Two years of customer service experience.
• Superior customer service and troubleshooting skills.
• Intermediate or advanced Microsoft Excel skills.
• Working knowledge of PCs and Microsoft applications.
• Strong organization and time management skills.
• Problem-solving and critical-thinking abilities, with attention to detail.
• Effective written and oral communication skills.
• Exceptional stress management skills and abilities.
• Valid driver’s license.
• Ability to pass pre-employment checks, including substance screening, criminal background checks, and motor vehicle record checks.

Nice To Haves

• Associate degree.

Responsibilities

• Serve as a superuser of the point-of-sale system.
• Assist Viaero team members with system support.
• Test new system functions.
• Work with system upgrades.

Benefits

• Health insurance benefits, including medical, vision, and dental.
• Short-term disability insurance.
• Life insurance.
• Free phone and service.
• Tuition reimbursement.
• 401(k) with company match.
• Vacation.
• Sick leave.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED