Technical System Coordinator

City of San Antonio • 78207, TX

13h • Onsite

About The Position

Under direction, oversees technical work related to activities in the design, development, and maintenance support for specialized equipment, software, or databases. May exercise supervision over assigned staff.

Requirements

• Bachelor's Degree from an accredited college or university.
• Three (3) years of increasingly responsible experience in database management, system support, or a relevant technical field; to include one (1) year of supervisory or lead experience.
• Valid Class 'C' Texas Driver's License.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
• Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks.
• If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Knowledge of governmental procedures and policies.
• Knowledge of computer software and hardware applications.
• Knowledge of databases and data gathering methods.
• Skill in problem-solving and critical thinking.
• Ability to analyze and recommend solutions to management.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to provide technical assistance and training to users.
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new programs.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.

Responsibilities

• Oversees end user support with complex specialized equipment and software.
• Coordinates the support, maintenance, and troubleshooting of equipment, departmental databases, and technical programs.
• Assists in designing, creating, and implementing departmental databases.
• Identifies departmental technical needs and requirements.
• Travels to different locations to inspect, evaluate, maintain, and troubleshoot equipment and technical programs.
• Works with stakeholders to understand requirements and objectives in building project objectives and program plans.
• Assists in preparing written reports, summaries, and presentations on technical systems.
• Performs related duties and fulfills responsibilities as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level