Temporary, Technical Support
Caleres•Clayton, MO
•Onsite
About The Position
Join our dynamic and thriving footwear company as Temporary, Technical Support (with conversion after 2-3 months) in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.
Requirements
- Bachelor’s degree in information systems or 2 years’ experience in field or related area
- Ability to successfully work in a fast-paced, multi-tasking, team environment
- Excellent interpersonal and customer service skills
- Professional and pleasant telephone manner
- Demonstrate strong PC skills and familiarity with PC operating systems (Windows 10, etc.)
- Proficient with Microsoft Office Suite or related software
Responsibilities
- Provide support via phone, resolving issues timely and accurately
- Provide innovative solutions and system modifications to address and reduce customer issues
- Plan, administer, and support client hardware and software devices
- Continually improve programs and processes through the development and implementation of practical action plans, providing quality assurance and best practices
- Clear documentation and effective customer communication
Benefits
- 30% Associate Discount across Famous Footwear and Caleres brands
- Relaxed Dress Code
- Full access to our onsite gym
- Starbucks
- Grab and Go Market
- Free parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
