Technical Support Specialist

Bechtel • Brownsville, TX

8d

About The Position

The Technical Support Specialist supports efficient department and project operations by performing administrative, team-support, and project-records tasks. The role handles employee and project files confidentially; prepares routine correspondence and project documents; maintains databases, tracking systems, logs, and reports; and gathers project status information for supervisors and other personnel. The specialist follows established procedures, understands project scope, priorities, and schedules, and may coordinate meetings, train personnel, or oversee other project-support staff. The position also involves walking down commissioning packages and verifying package completeness against isometric drawings (Iso's). The employee is expected to check the quality of their work, maintain dependable attendance, and follow all safety procedures.

Requirements

• Work confidentially with employee and project files.
• Maintain punctual and dependable attendance in accordance with project work rules.
• Adhere to all safety procedures.
• Understand project scope, priorities, and schedules.

Responsibilities

• Handle employee and project files confidentially.
• Perform administrative and team-support tasks to facilitate department operations.
• Prepare routine correspondence and coordinate activities.
• Check the quality of own work.
• Assist with coordinating meeting arrangements.
• Understand project scope and integrate project priorities; understand work priorities and schedules.
• May supervise and coordinate other project-support personnel.
• Keep current on relevant project and department systems, services, processes, procedures, practices, and improvements.
• Prepare documents using word-processing, spreadsheet, and other project database tools as needed.
• Process procedural steps according to established procedures and guidelines.
• Assist in maintaining project databases and produce logs and reports as needed.
• Gather status reports and other information for project field supervisors and personnel as requested.
• Implement procedures and may train personnel, including on project automated systems.
• May review and resolve daily project-support tasks.
• Assist with collecting and providing information for records-compliance assessments.
• Update, maintain, and track files in project-tracking systems.
• Assist with compiling, creating, and maintaining project reports as directed by a supervisor.
• Maintain punctuality and dependable attendance in accordance with project work rules.
• Adhere to safety procedures.
• Walk down packages for commissioning.
• Verify packages are complete against isometric drawings (Iso's).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed