Technical Support Specialist

Air Wisconsin Airlines•Appleton, WI
•Hybrid

About The Position

This role promotes and fosters a safe and secure operating environment. The specialist performs engineering support and liaison functions with equipment manufacturers, assists in the technical acceptance of aircraft being added to the fleet, and acts as a technical liaison in the administration of aircraft maintenance programs. Responsibilities include preparing and controlling Engineering Orders, administering and controlling all technical publications, and publishing Maintenance Department manuals, documents, and specifications. The position also provides technical and troubleshooting assistance to the maintenance team, administers the aircraft weight and balance control program, and prepares various monthly maintenance reports, charts, and graphs. Attendance and adherence to company policies and procedures are essential responsibilities.

Requirements

  • Associates degree in an Aviation Maintenance or Engineering discipline, or equivalent practical career experience
  • FAA Airframe and Powerplant license
  • 3-5 years aircraft maintenance or engineering experience in a union environment in FAR Part 121 Air Carrier operations
  • Ability to communicate fluently in English

Nice To Haves

  • Problem Solving
  • Analytical Ability
  • Interpersonal Skills
  • Communication Skills

Responsibilities

  • Promotes and fosters a safe and secure operating environment.
  • Performs engineering support and liaison functions with equipment manufacturers.
  • Assists in technical acceptance of aircraft being added to fleet.
  • Performs technical liaison function in administration of aircraft maintenance programs.
  • Prepares and controls Engineering Orders.
  • Administers and controls all technical publications, including the publishing of all Maintenance Department manuals, documents and specifications.
  • Provide technical and troubleshooting assistance to the maintenance team when assistance is required.
  • Administers aircraft weight and balance control program.
  • Prepares various monthly maintenance reports, charts, and graphs.
  • Attendance is considered an essential responsibility.
  • Adherence to company policies and procedures.
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