Technical Support Specialist - 2nd Shift

StrykerPortage, MI
Onsite

About The Position

Genesis10 is seeking a Technical Support Specialist for a contract position with a Global Medical Technology Company. This role provides technical support to engineers and scientists, focusing on a variety of technical tasks. The position involves developing and recommending procedures, preparing technical reports, and performing evaluations to determine root cause and recommend corrective actions. This is a 2nd shift position, working from 2:00pm to 10:30pm, Monday through Friday.

Requirements

  • Knowledge acquired through experience, specialized education or training
  • Basic understanding of work routines and procedures in own discipline
  • Ability to follow detailed and defined rules/instructions and make simple judgements in straightforward situations
  • No prior experience typically required

Responsibilities

  • Provide technical support to engineers and scientists on a variety of technical tasks
  • Develop and recommend procedures and methods
  • Prepare technical reports and documentation
  • Perform technical evaluations of events to determine root cause and recommend corrective action

Benefits

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)
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