Technical Support Specialist
About The Position
The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Technical Support Specialist. Reporting to the Vice President of Technology and Innovation, Chief Technology Officer, the Technical Support Specialist is responsible for providing front-line and secondary technical assistance to Foundation employees and Central Services staff. This role will triage and resolve IT incidents, maintain accurate documentation, manage accurate documentation, manage software licensing and inventory, and deliver user training on systems, software, policies and procedures.
Responsibilities
- Providing front-line and secondary technical assistance to Foundation employees and Central Services staff.
- Triage and resolve IT incidents
- Maintain accurate documentation
- Manage software licensing and inventory
- Deliver user training on systems, software, policies and procedures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
