Technical Support Specialist
Security 101 Holdings•Charlotte, NC
•Onsite
About The Position
Security 101 – Charlotte is now recruiting a commercial electronic security programmer with experience in configuring access control and video management systems. This is a full time non-exempt position with an hourly wage range from $34.00 to $41.00, commensurate with skills, product knowledge and programming experience.
Requirements
- At least 3 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems.
- Experience with access control panel programming.
- The ability to build a video or access control server from ground up.
- Familiarity/experience with alarm panel configuration and programing.
- Understanding of SQL and databases.
- Current certification in one of the following is essential: Access Control: Genetec, S2, AMAG, RS2, DMP and OpenPath. VMS: Milestone, IPConfigure, Genetec, Bosch. Intrusion: DMP, Bosch, Honeywell.
Nice To Haves
- Familiarity with SIP IP phone systems is a bonus.
Responsibilities
- Assist in field design layout for larger enterprise systems.
- Troubleshoot wide area/segmented networks.
- Work directly with end users on how to operate systems.
- Work directly with IT departments to assist with needed network topography for security equipment.
- Managing quality control and providing fanatical customer service!
- Taking responsibility for and tracking project progress.
Benefits
- medical
- dental
- vision
- prescription coverage
- 401(k) match plan
- paid holidays
- PTO
- company cell phone
- laptop
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
