Technical Support Specialist II - Commercial & Industrial Water Treatment
About The Position
Join Our Team as a Technical Sales & Support Specialist II at Franklin Water Treatment, a Division of Franklin Electric. At Franklin Water Treatment, we are leaders in cutting-edge water treatment solutions, and we're looking for a knowledgeable and dedicated Technical Sales & Support Specialist II to join our dynamic team. If you thrive on solving complex technical challenges, delivering top-notch customer service, and are ready to make a real difference while advancing your career in a rewarding and impactful industry, we want to hear from you! This role will leverage your experience and judgement to effectively communicate clearly and accurately water treatment system solutions and recommendations to stakeholders.
Requirements
- High School Diploma or Equivalent required
- 0-3 years’ experience in water treatment sales, service, customer service (required)
Nice To Haves
- Bachelor’s degree (preferred)
- WQA certification preferred
Responsibilities
- Responsible for providing product-specific technical information and support to internal and external customers, including supporting sales processes, on complex product issues.
- Advises and recommends solutions to customers while presenting additional products and services as warranted.
- Generate quotes for residential and/or commercial products and services.
Benefits
- Generous paid time off & holidays
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
- Employee Discount Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
