Technical Support Intern

Trimble Inc.•San Diego, CA

23h

About The Position

The Technical Support Internship provides a basic level of assistance to business partners, resellers, end-users, and internal Trimble teams relating to product information and technical support. You can expect to have a technical support internship in the following business areas: Agriculture, Geospatial, or Construction with either hardware or software products.

Requirements

Candidates currently pursuing a degree in Computer Science, Engineering, or other related field
Experience with Microsoft Office applications
Customer service or customer-facing experience
Possesses strong written and verbal communication skills (Fluent in English language)
Ability to collaborate with team members both in person and virtually
Strong problem solving skills

Responsibilities

Support customer-facing teams with implementation, support, and customer success needs as needed including with direct customer outreach
Work closely with teams to help develop technical support and onboarding resources
Provide input to team and manager on development of best practices
Completion of special projects and tasks
Learn and utilize AI tools, share learnings with team, and help team with adoption of AI tools to improve efficiency, productivity, and customer experiences
Provide end of internship presentation on key experiences

Benefits

Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

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