Technical Support Hardware Specialist

Motorola Solutions•Los Angeles, CA

14h•Onsite

About The Position

Silvus Technologies, a subsidiary of Motorola Solutions, is seeking a Technical Support Hardware Specialist to support its Engineering and Manufacturing teams. This role serves as a liaison between design and production, ensuring the availability of necessary components and managing the long-term integrity of product builds. The position reports to the Director of Hardware Engineering Operations and is based 100% onsite at the company's headquarters in West Los Angeles, CA, from Monday through Friday.

Requirements

High School Diploma/GED with 5+ years of relevant experience, OR a Bachelor’s degree with 1+ year of relevant experience in a technical administrative or procurement role within a manufacturing or engineering environment.
Familiarity with electronic components (resistors, ICs, PCBs) and mechanical hardware is highly preferred.
Exceptional ability to manage multiple tracking sheets and deadlines simultaneously.
Proficiency with ERP/PLM software and advanced skills in Microsoft Excel (e.g., VLOOKUPs, pivot tables).
Knowledge of component lifecycle management and supply chain considerations.
Strong analytical, problem-solving, and cross-functional collaboration skills.
Excellent verbal and written communication skills.
Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.
Successful clearance of a background check and drug test.

Nice To Haves

Experience interpreting datasheets, mechanical drawings, and industry standards.
Experience supporting NPI and manufacturing environments.
Detail-oriented with strong organizational skills.
Effective communicator across cross-functional teams.
Proactive in identifying risks and driving solutions.

Responsibilities

Assist Engineering teams with the identification, selection, and procurement of electronic and mechanical components.
Coordinate with vendors to source parts that meet specific technical requirements and project timelines.
Monitor component lifecycle events (such as End-of-Life or Product Change Notifications) in partnership with Engineering and Manufacturing to proactively track changes and prevent supply chain disruptions.
Drive the execution of component qualification plans, including organizing documentation, tracking testing progress, and ensuring alternative or new parts meet quality and functional standards before integration into production.
Maintain accurate Bill of Materials (BOM) records and manage technical documentation within PLM/ERP systems.
Serve as a primary point of contact for suppliers to request quotes, lead times, and technical datasheets.
Perform other related duties as assigned.