Technical Support Engineer

Options Technology • New York, NY

63d • $60,000 - $90,000 • Onsite

About The Position

As a Technical Support Engineer you will sit at the heart of mission-critical trading and cloud infrastructure. You’ll work directly with cutting-edge financial technology, supporting global clients while solving complex, real-time technical challenges. This is an exciting opportunity to work in a fast-paced environment and contribute to Options continued success.

Requirements

• Strong research, writing and communication skills.
• Ability to work in a fast-paced and changeable working environment.
• Customer service experience (comfortable working with senior management and business owners).
• Exceptional organisational skills and strong attention to detail.
• Desire to travel and see the world.
• Ability to work independently and manage your own projects in a professional manner.
• Solid competency in the following: Word, PowerPoint and Excel.
• Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role.

Nice To Haves

• Previous start-up, technology or business experience.
• Degree level qualification or equivalent in related field.
• A passion for start-ups, innovation and financial technology.
• Strong interpersonal skills with client facing experience.
• Project management skills and proven ability to manage own workload.

Responsibilities

• Support global clients
• Solve complex, real-time technical challenges
• Work directly with cutting-edge financial technology
• Work in a fast-paced environment

Benefits

• Global travel opportunities
• Continuous career development opportunities
• Professional skills development and technical training
• Competitive salary
• Bonus incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree