Technical Support Engineer

TEKsystems•Noblesville, IN

3d•$22 - $30•Onsite

About The Position

IT Service Operations IT Support Partner will provide escalated level IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards. This position will be in an office/manufacturing environment and will be the sole person responsible for IT at this site. Through utilizing IT best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects and deployments as needed.

Requirements

Support
Troubleshooting
Customer service
Active directory
Desktop support
Go getter attitude
Organized
Ability to take initiative and lead the site from the IT Org perspective

Nice To Haves

CompTIA A+ or Network+

Responsibilities

Provide escalated level IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure.
Provide technical support.
Ensure world-class customer satisfaction.
Adhere to company policies and enforce company standards.
Support and deploy computers, tablets, mobile devices, printers, applications, and handheld scanners.
Perform asset management for hardware devices.
Participate in IT related projects and deployments as needed.