Experienced Technical Support Engineer

Honeywell • Houston, TX

3d • Hybrid

About The Position

As an Experienced Technical Support Engineer here at Honeywell, you will play a key role in providing technical support and guidance for our PMC Organization. You will be ensuring the timely resolution of customer issues and the delivery of exceptional customer service. Your expertise in PMC applications and your strong problem-solving skills will be instrumental in driving customer satisfaction and business growth. This position will require a hybrid work schedule, with a combination of on-site and remote work. In this role, you will have a direct impact on the success of our PMC applications by providing technical support, troubleshooting complex issues, and collaborating with cross-functional teams to deliver effective solutions. You will also contribute to the development and implementation of application support strategies and processes to enhance customer experience and drive continuous improvement. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

• Expertise in PMC applications.
• Strong problem-solving skills.

Responsibilities

• Providing technical support and guidance for our PMC Organization.
• Ensuring the timely resolution of customer issues.
• Delivering exceptional customer service.
• Troubleshooting complex issues.
• Collaborating with cross-functional teams to deliver effective solutions.
• Contributing to the development and implementation of application support strategies and processes to enhance customer experience and drive continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed