Technical Support Analyst Intern

PACCAR•Chillicothe, OH

About The Position

PACCAR is seeking a qualified Technical Support Analyst Intern to provide hands-on support for the installation, maintenance, and repair of PC hardware and software. The role supports Kenworth Truck Company, a manufacturer of heavy- and medium-duty trucks.

Requirements

  • Be enrolled in an IT field and entering junior or senior year.
  • Have working knowledge of PC and printer support.
  • Be familiar with the Windows 11 operating system.
  • Be able to diagnose and replace PC components.
  • Be able to diagnose common printer errors.
  • Be able to prioritize tasks and have strong organizational skills.
  • Be able to interact positively with end users.
  • Be able to lift 40 lbs.

Responsibilities

  • Build and deploy PCs and related hardware.
  • Install and troubleshoot software packages.
  • Provide technical support and guidance to end users.
  • Work IT trouble tickets and service requests.
  • Perform PC maintenance, repair, and upgrades.
  • Perform other duties as assigned.
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