Technical Support Aide

CCRES, Educational & Behavioral Health Services • Berwyn, PA

8d • Onsite

About The Position

Make a difference every day by joining CCRES as a Regular Education Paraprofessional/Technical Support Aide through our partnership with Tredyffrin-Easttown School District (T/ESD)! This is a 10-month position with an hourly pay rate of $24.41. The role is located at Devon Elementary and operates from 8:15 AM to 4:15 PM. The Technical Support Aide (Regular Education Paraprofessional) works with teachers to support technology needs in the classroom, including assisting students with technology via mobile computer carts, setting up printers, and troubleshooting. CCRES is a 501(c)(3) non-profit organization dedicated to providing quality services to schools, children, adults, and families through innovative partnerships.

Requirements

• High School Diploma or Equivalency
• PA Child Abuse (Act 151) Clearance (current within 12 months)
• PA Criminal (Act 34) Clearance (current within 12 months)
• PA Department of Education FBI – Use code 1KG6XN (current within 12 months)
• TB Screening - current within 3 months
• Education Documentation - Diploma OR Official Transcripts

Nice To Haves

• Bachelor's degree
• 1 year of technical support/help desk experience

Responsibilities

• Support teacher and student use of computers, tablets, and mobile devices.
• Assist teachers in the preparation of instructional materials that support the use of technologies.
• Assist teachers and student in the use of building-based and Internet technologies.
• Assist individuals and small groups of students within classrooms and under the direction of the classroom teacher
• Help teachers to select and use instructional software and technology applications.
• Maintain software and applications for student use.
• Set up multimedia equipment as needed for classroom and building use.
• Provide support for students being assessed via technology under the direction of classroom teacher.
• Provide technical support for building-based technologies and request support and repair as needed.
• Provide A/V assistance for classroom and building events and performances.
• Provide support for the replacement and organization of technologies and peripheral equipment.
• Other duties assigned by the principal.

Benefits

• 11 paid holidays
• 7 days of paid time off (pro-rated based on start date)
• Medical, Dental & Vision insurance (for employees working 30+ hours/week)
• Accident insurance (for employees working 30+ hours/week)
• Critical Illness insurance (for employees working 30+ hours/week)
• FlexCare insurance (for employees working 30+ hours/week)
• Short-Term disability insurance (for employees working 30+ hours/week)
• Life insurance (for employees working 30+ hours/week)
• CCRES 403(b) Retirement Savings Plan – 3% matching contribution
• Employee Assistance Program (EAP)
• Tuition discount through educational partnerships
• Milestone service award (5 years, 10 years, 15 years)
• Gift card raffle on pay-day Fridays

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED