Technical Specialist II

UMass Lowell•Lowell, MA

About The Position

The Technical Specialist II oversees the general care, maintenance, repair, alteration, and security of state buildings and their appurtenances. The role supervises and assists Lock Shop personnel, coordinates work requests, and ensures that building security and safety standards are maintained. It also oversees lock and security work performed by agency employees and contractors, including coordination with Project Management on lock and key projects. The position maintains records and reports related to maintenance, repairs, lock installations, inventory, and purchases. It also requisitions supplies and equipment, estimates costs for contracted repairs and alterations, and keeps specialty tools, parts, supplies, manuals, and inventory organized. A driver's license is required. Applicants must have at least three years of qualifying full-time or equivalent part-time technical experience, or an equivalent combination of experience and substitutions. This is a Maintenance & Trade Union position, grade 18. The posting lists bi-weekly pay of $2,538.53 at Step 1, $3,036.09 at Step 7, and $3,593.58 at Step 14.

Requirements

Driver's license required.
At least three years of full-time, or equivalent part-time, technical experience in the installation, construction, design, repair, maintenance, or testing of electronic, electrical, mechanical, and/or electromechanical equipment; or an equivalent combination of required experience and listed substitutions.
Knowledge of methods and techniques used to repair and install locks or lock assemblies.
Knowledge of types and uses of small hand tools, including hammers, screwdrivers, chisels, drills, files, and picks.
Knowledge of types and uses of precision measuring equipment and devices, including calipers, levels, rulers, and squares.
Knowledge of methods and techniques used in making and cutting keys.
Knowledge of characteristics and properties of a wide variety of metals and alloys.
Skill in using precision measuring equipment and devices, including calipers, levels, rulers, and squares.
Skill in using small hand tools, including hammers, screwdrivers, chisels, drills, files, and picks.
Skill in methods and techniques of making and cutting keys.
Ability to perform arithmetic computations.
Ability to work independently.
Ability to establish rapport with others and deal tactfully with them.
Ability to read and interpret plans, specifications, blueprints, and similar documents.
Ability to exercise direction in handling confidential information.
Ability to maintain accurate records.
Ability to follow oral instructions.

Responsibilities

Supervise, assign, assist, and review the performance of 1–5 Lock Shop personnel.
Assign work requests and review work to ensure timely completion.
Supervise and assist with inspection tours to ensure buildings and appurtenances are secure and safety and security standards are maintained.
Requisition supplies and equipment, maintain records, and prepare reports.
Supervise and assist with cutting duplicate keys; removing broken keys; opening locks without keys or combinations; cleaning and lubricating lock assemblies; and programming and servicing electrified locks, online and offline.
Maintain records of work performed, lock installation types and codes, and the locations of locks and keys, including electronic locks.
Estimate costs for repairs and contracted remodeling of locks and security alterations.
Coordinate with Project Management to ensure timely installation of lock and key projects.
Plan and supervise maintenance and repair work performed by agency maintenance employees and contractors.
Maintain maintenance and repair records, manuals, and specialty inventories of tools, parts, and supplies.
Store inventory and maintain a clean, organized area.
Maintain a monthly pro card record statement of purchases.
Perform other related duties as assigned.