Technical Specialist I

Hyster-Yale Group•Berea, KY

23h•Hybrid

About The Position

Hyster-Yale Materials Handling, Inc., a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented entry-level Technical Specialist I based at our Berea, KY location. This role involves installing, developing, monitoring, troubleshooting, and supporting assigned technical systems, with a primary focus on .NET application needs, including applications developed in Visual Studio and SQL Server Management Studio (SSMS). The specialist will follow established standards to ensure consistency, cost-effectiveness, and continuous improvement, while providing timely support to supervisors in resolving issues during crisis situations and collaborating with other technology groups. The role also supports process, capability, and cost-saving improvements under supervisor guidance.

Requirements

Bachelor’s degree preferred.
0 – 2 years of experience.
Basic technical troubleshooting and issue-resolution skills.
Basic .Net development skills.
Knowledge of technical installation, monitoring, repair, testing, and implementation processes.
Ability to review specifications, document issues, and support root-cause analysis.
Proficiency with Microsoft Office applications and standard computer tools.
Ability to follow technical procedures, maintain accurate records, and support continuous improvement activities.

Nice To Haves

A collaborative team member who communicates clearly with business partners, IT analysts, supervisors, and other technology groups.
A curious and adaptable learner who is eager to build technical knowledge, ask thoughtful questions, and apply feedback.
A detail-oriented problem solver who can analyze issues, follow established procedures, and support practical solutions.
A dependable contributor who manages assigned tasks responsibly, keeps others informed, and follows through on commitments.
A continuous-improvement mindset with the ability to identify opportunities to improve processes, efficiency, and the overall user experience.

Responsibilities

Install, develop, monitor, troubleshoot, and support assigned technical systems, with a primary focus on .NET application needs, including applications developed in Visual Studio and SQL Server Management Studio (SSMS).
Follow established standards to ensure consistency, cost-effectiveness, and continuous improvement.
Provide timely support to supervisors in resolving issues during crisis situations.
Communicate regularly and collaborate with other technology groups.
Support process, capability, and cost-saving improvements while managing assigned work tasks with supervisor guidance.