Technical Specialist I

CAI • Portage, IN

7d • Onsite

About The Position

We are looking for a motivated Technical Specialist I ready to take us to the next level! If you have experience with equipment maintenance, troubleshooting, and preventative inspections, and are looking for your next career move, apply now. We are looking for a Technical Specialist I to perform basic field maintenance and support for roadside toll collection equipment, helping ensure safe and reliable toll lane operations. This position will be a full-time contract role and onsite in Portage, IN.

Requirements

• High school diploma or equivalent
• Ability to perform basic mechanical and electrical maintenance tasks
• Ability to follow established maintenance procedures, job aids, and standard operating procedures
• Basic troubleshooting skills for toll collection equipment and associated hardware
• Ability to work outdoors in varying weather conditions and respond to roadside incidents
• Must possess and maintain a valid driver's license
• Must be available to work assigned shifts (6 AM to 3 PM or 2 PM to 10 PM)
• Must report to work within seven (7) minutes before scheduled shift time

Responsibilities

• Perform basic field maintenance and support for roadside toll collection equipment under the direction of Toll Maintenance Supervisors
• Respond to incidents assigned through the Incident Management System (Jira) or as directed by supervisors
• Conduct routine inspections of toll lane equipment, including gates, gate arms, ticket machines, payment machines, and associated components
• Perform preventive maintenance activities, including cleaning, visual inspections, and basic adjustments to toll lane equipment
• Complete assigned work tickets in Jira, documenting maintenance activities, parts used, and work performed
• Restart and reboot toll equipment, including Automatic Ticket Issuing Machines (ATIMs), Automatic Payment Machines (ATPMs), lane controllers, and related peripherals
• Perform cleaning services for toll equipment, including removing debris, cleaning sensors and readers, and maintaining equipment enclosures
• Assist with equipment installations under the supervision of senior technicians or supervisors
• Escalate complex equipment failures, networking issues, and significant technical problems to Toll Maintenance Supervisors
• Maintain assigned vehicles, tools, and work areas in a clean and organized condition
• Provide roadside emergency assistance within the scope of training
• Perform other duties as assigned

Benefits

• medical
• dental
• vision insurance
• 401k retirement account access
• paid sick leave
• other paid time off as provided by applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED