Technical Solutions Strategist, Infinite Labs

Apple • Cupertino, CA

8d • Onsite

About The Position

Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. Apple is seeking an experienced, outcome-oriented Technical Solutions Strategist with experience building and deploying AI solutions, to join the Infinite Labs team. Infinite Labs helps organizations move from concept to scalable solution through human-centered design, and deep technical expertise to accelerate innovation and drive wider adoption of Apple platforms and technologies in the enterprise. In this role you will guide customers and partners from problem discovery to solution implementation — designing and executing workshops and engagement models, curating and facilitating technical documentation, driving the adoption of meaningful and best in class AI solutions. You will facilitate workshops at our labs in Cupertino and develop thought leadership and documentation for inclusion in customer and partner events. You will contribute technical expertise, guiding AI app development and deployment and evangelize Apple platforms and technologies alongside our team of technical and design experts across the full innovation lifecycle. You will evaluate customer challenges, frame what success looks like, and mobilize technical experts, designers, and customer teams to get there. You will simplify technical complexity for business audiences, keep multi-workstream engagements on track, and build the trusted relationships that drive long-term platform adoption.

Requirements

• 8+ years of experience in technology consulting, product development or customer success roles within technical product or platform environments
• Understanding of AI/ML computing principles and how organizations adopt emerging technologies
• Demonstrated ability to lead complex, multi-stakeholder engagements from ambiguity to delivered outcomes, with strong planning and milestone discipline
• Proven ability to translate technical concepts into clear, actionable narratives for business audiences at all levels of an organization
• Outstanding communication, presentation, and storytelling skills, written and verbal
• Strong relationship-building skills and the ability to influence cross-functional teams and external partners without direct authority
• Comfort operating in ambiguity and managing multiple priorities with a high degree of autonomy and follow-through

Nice To Haves

• Working familiarity with the Apple ecosystem and developer platforms (such as Swift, SwiftUI, Apple Intelligence, Core ML) sufficient to guide conversations, without needing to build hands-on
• Experience supporting or coordinating solution architecture, proof-of-concept, or reference implementation work delivered by technical teams
• Familiarity with Design Thinking or other human-centered innovation methods and collaborative workshop formats
• Bachelor's degree or equivalent practical experience

Responsibilities

• Guide customers and partners from problem discovery to solution implementation
• Design and execute workshops and engagement models
• Curate and facilitate technical documentation
• Drive the adoption of meaningful and best in class AI solutions
• Facilitate workshops at our labs in Cupertino
• Develop thought leadership and documentation for inclusion in customer and partner events
• Contribute technical expertise, guiding AI app development and deployment
• Evangelize Apple platforms and technologies alongside our team of technical and design experts across the full innovation lifecycle
• Evaluate customer challenges, frame what success looks like, and mobilize technical experts, designers, and customer teams
• Simplify technical complexity for business audiences
• Keep multi-workstream engagements on track
• Build the trusted relationships that drive long-term platform adoption

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree