Technical Solutions Manager

Microsoft • Redmond, WA

19h • $97,600 - $206,400

About The Position

Ready to turn complex challenges into solutions that make a real difference? We’re looking for a Technical Solutions Manager who’s excited to connect people, technology, and big ideas to help shape the future of HR at Microsoft. Supporting the HR Core Program Solution Management team, you’ll work at the intersection of People Operations, business, and engineering, transforming complex HR Core needs into thoughtful, scalable solutions. You’ll take ideas from concept to execution by translating business requirements into actionable plans, coordinating testing and deployment readiness, and bringing the right people together to move solutions forward. You’ll be at the heart of Employee Central (HR Core) enhancements, helping triage and prioritize Rhythm of Business requests, partnering with engineering to determine the best technical path forward, and navigating solutions that may require deeper configuration or expanded resources. You’ll also help drive privacy review readiness, ensuring enhancements meet compliance expectations while enabling efficient, scalable operations. What makes this opportunity exciting? You won’t simply manage requests. You’ll help shape the solutions behind them. You’ll connect the dots across teams, bring clarity to complex challenges, influence how solutions come to life, and help create experiences that make a meaningful difference for employees and leaders. If you’re energized by solving problems, simplifying complexity, building strong partnerships, and turning ideas into solutions that scale, this is an opportunity to make your mark. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Bring your curiosity, your technical mindset, and your passion for creating better solutions. Come build what’s next with us!

Requirements

• Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 4+ years experience in operations or process design or program/project management OR equivalent experience.
• 4+ years demonstrated work experience managing complex, cross-functional initiatives involving technical and business stakeholders OR equivalent experience

Nice To Haves

• Master's Degree in Management, Business Administration, or related field AND 6+ years experience in operations or process design or program/project management OR Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 8+ years experience in operations or process design or program/project management OR equivalent experience.
• Project Management Professional (PMP) certification or equivalent.
• Lean Six Sigma certification or equivalent.

Responsibilities

• Evaluate launch risks for HR Core solutions, create mitigation plans, and partner with engineering and business teams to determine the best path forward.
• Translate stakeholder and HR Core requirements into actionable goals, success measures, and launch plans that move solutions from concept to release.
• Manage a portfolio of HR Core enhancements and backlog requests, build launch plans, and keep cross-functional teams aligned and ready for delivery.
• Gather feedback, monitor success after launch, and identify opportunities to improve solutions, processes, and the overall user experience.
• Use data and stakeholder insights to simplify processes, remove roadblocks, strengthen privacy and compliance, and help deliver smarter, more scalable solutions.
• Contribute to a positive, collaborative, and inclusive team environment.
• Demonstrate a commitment to continuous learning, growth, and innovation.
• Embody Microsoft's culture and values in interactions, decision-making, and daily work.

Benefits

• Certain roles may be eligible for benefits and other compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level