Senior Technical Solutions Manager
About The Position
GDIT is seeking a Senior Technical Solutions Manager to oversee the delivery of services across the U.S. Courts portfolio, specifically focusing on four active call orders within the Case Management Modernization (CMM) program for the Administrative Office of the United States Courts (AOUSC). This role requires a broad view, connecting dependencies between call orders, identifying potential gaps and risks, and ensuring the program meets its contractual obligations. The CMM program involves replacing the federal courts’ 30-year-old case management system with a modern, cloud-native, multi-tenant SaaS platform for all 204 federal courts. This is a complex, multi-vendor, SAFe-structured environment with government-controlled dependencies and high stakeholder visibility, requiring the ideal candidate to thrive in complexity and exercise sound judgment in escalations and resolutions.
Requirements
- 10+ years of technical program management experience.
- At least 5 years managing multiple concurrent workstreams or contracts.
- Demonstrated experience in government contracting or heavily regulated environments (understanding PWS/SOW obligations, CDRLs, option year mechanics, and contractual performance standards).
- Hands-on risk and dependency management — actively driving resolution and escalating with judgment.
- Experience operating in multi-vendor delivery environments where you don’t control all the teams but are accountable for the integrated outcome.
- Proficiency with Agile/SAFe delivery frameworks at scale (PI planning, sprint cadences, cross-team synchronization across 5+ teams).
- Strong executive communication, both written and verbal.
- Ability to obtain a Public Trust clearance.
Nice To Haves
- Experience with Judiciary, DOJ, or court administration programs.
- Familiarity with cloud-native modernization programs (legacy-to-cloud migrations, microservices, API-first architectures).
- PMP, PgMP, SAFe SPC, or equivalent certifications.
- Experience with JIRA, GitLab, or similar delivery management tooling at portfolio level.
- Background in case management, document management, or records management systems.
Responsibilities
- Own cross-call-order visibility, maintaining a unified view of schedule, risk, dependencies, and delivery status across all four call orders.
- Drive risk and dependency management by identifying cross-program risks and inter-team dependencies early, tracking them rigorously, and driving resolution.
- Run program-level status and governance, owning the cadence for PI planning readiness, sprint-level health, milestone tracking, and executive reporting.
- Build the operating rhythm to synchronize four parallel workstreams.
- Ensure contractual alignment and flag gaps before they become findings.
- Manage stakeholder communication, serving as the primary program interface for internal leadership and coordinating with government stakeholders.
- Translate technical execution status into business-level impact for both internal leadership and government stakeholders.
- Coordinate across vendors and teams, working with GDIT delivery teams, the cloud/DevSecOps contractor, and the advisory contractor to ensure dependencies are tracked and handoffs are managed.
- Support capture and option year planning by providing execution data and program health visibility.
Benefits
- Variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time
- Holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
- 10 paid holidays per year
- Paid Family Leave program providing a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- Short-term disability benefits
- Long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
