Technical Solutions Engineer - Cloud, Hyperscalers and AI networks
About The Position
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Requirements
- Working knowledge of networking industry, products, and protocols
- Working knowledge or experience with data centers powering Artificial Intelligence is highly desired
- Preferred minimum of 3-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and administering the following network protocols and technologies:
- L1 and L2 Technologies including: Auto-negotiation including FEC, L1 debugging, VLAN, LACP, LLDP, STP/RSTP/MST, MACSec
- L3 Technologies: ARP, Core Routing (OSPF, BGP, IS-IS), IPV4 & IPv6, MPLS, LDP, DHCP, VARP/VRRP, VRF, ICMP, ECMP
- System Administration: AAA/TACACS, SNMP, Sflow, ACL
- Cloud and AI Technologies Including: QoS, FlowControl, PFC, Packet Forwarding and Buffering, Shaping and Policing
- Open source network operating system especially SONiC is highly desired
- Experience with troubleshooting tools such tcpdump, and Wireshark (or similar packet generation and analysis tools) is required
- A strong comfort level with Linux is highly desired
- Familiarity with shell scripting, python, gNMI/gRPC or Ansible is a plus
- Troubleshooting high-speed network connections (400G/800G), familiarity with OSFP/QSFP/LPO optics and link diagnostics like PRBS will be a plus
- Minimum education preferred is a BS in a technical field (Network focused preferred). Industry certifications preferred.
- Excellent written and verbal communication skills for audiences ranging from engineering to executive management
- Customer facing experience or prior TAC experience is highly desired.
Nice To Haves
- Open source network operating system especially SONiC is highly desired
- A strong comfort level with Linux is highly desired
- Familiarity with shell scripting, python, gNMI/gRPC or Ansible is a plus
- Troubleshooting high-speed network connections (400G/800G), familiarity with OSFP/QSFP/LPO optics and link diagnostics like PRBS will be a plus
- Industry certifications preferred.
- Customer facing experience or prior TAC experience is highly desired.
Responsibilities
- Resolve customer concerns raised during installation, operation, maintenance of Arista products
- Investigate complex hardware and software network issues, collaborating with sales, account teams, and development teams, to provide post-call summaries including root cause and next step solutions.
- Document customer communication and recurring technical issues to support product quality and product development programs.
Benefits
- medical
- dental
- vision
- wellbeing
- income protection
- Group Retirement Savings Plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
