Technical Services & Sustainability Operation (TSSO) Sales Executive

JLL•Boston, MA

1d•Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary We are currently seeking a TSSO Sales Executive to join our team. This role is responsible for driving fee revenue and contribution income growth for JLL's Technical Services & Sustainability Operations (TSSO) within assigned accounts and market segments, and reports to the Head of Functional Occupier Solutions. It executes sales strategies for existing clients and targeted new business while providing subject matter expertise to support the Americas REMS business. The TSSO Sales Executive works collaboratively with pursuits teams, account managers, and the Global TSSO operations team to deliver growth, enhance client relationships, and advance TSSO positioning in the market.

Requirements

Bachelor of Science degree or equivalent required
5 years of TSSO or equivalent experience (Engineering, Smart Building, Sustainability, Energy Management)
5 years of sales or business development experience, preferably in solutions selling
years of Corporate Real Estate or Commercial Real Estate experience
Proven track record driving and closing complex sales opportunities
Strong working knowledge of TSSO services including engineering, smart building technologies, and sustainability operations
Understanding of corporate real estate needs and how TSSO services deliver value
Familiarity with building systems, ESG frameworks, and sustainability reporting requirements
Comfort with technology solutions and business analytics platforms
Knowledge of competitive landscape in TSSO and adjacent service areas
Demonstrated ability to prospect, qualify, and advance complex sales opportunities
Experience leading sales presentations to senior stakeholders (VP to C-suite level)
Proven capability in pipeline development and sales forecasting
Strong understanding of sales process from prospecting through contract execution
Ability to articulate value propositions and business cases to diverse audiences
Experience translating client needs into differentiated service offerings
Track record of meeting or exceeding revenue targets
Confident, credible presenter capable of delivering compelling narratives to executives and decision-makers
Ability to adapt communication style to different audiences and client cultures
Strong written communication skills for proposals, emails, and business correspondence
Responsive and concise in all forms of communication (verbal, written, digital)
Active listening skills with ability to discern needs and adjust approach accordingly
Ability to quickly assess client situations and identify highest-priority opportunities
Strategic thinking to reframe client challenges and deliver new insights
Data-driven approach to opportunity qualification and deal structuring
Commercial acumen to balance growth, profitability, and risk considerations
Capability to connect disparate concepts and create innovative bundled solutions
Entrepreneurial drive with "passion for the pursuit" mentality
Self-motivated with ability to work independently and manage multiple priorities
Strong organizational skills with attention to detail and disciplined follow-through
Fast-paced work style with ability to adapt quickly to changing circumstances
Dedication to excellence and exceeding client expectations
Collaborative team player who builds effective cross-functional relationships
Results-oriented with focus on high-impact activities
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Drive growth within assigned existing client accounts and pursue qualified new business opportunities in target markets.
Meet or exceed assigned annual revenue quotas while maintaining target margins and in-year won/earned revenue targets.
Develop and manage a qualified pipeline of TSSO opportunities within assigned territory or account portfolio.
Lead pricing strategy development for opportunities to ensure competitive positioning while maintaining profitability.
Participate in contract negotiations to support favorable terms and appropriate risk management, escalating complex issues.
Identify and qualify expansion opportunities within current portfolio accounts.
Serve as a TSSO subject matter expert supporting sales teams with technical expertise in Engineering, Smart Building, and Sustainability services.
Develop and deliver compelling sales content, pitch materials, services demonstrations, and pre-sales technical support.
Lead RFx response coordination for TSSO components, ensuring timely, accurate, and differentiated submissions.
Conduct pricing and solutioning reviews in partnership with operations teams to validate technical accuracy and commercial viability.
Improve response speed and quality for TSSO demonstrations and proposal inputs.
Contribute to the development of innovative, tailored TSSO solutions addressing specific client challenges.
Maintain accurate and current sales information in CRM, adhering to JLL's sales and solutions processes.
Follow established sales methodologies using JLL's proprietary tools and platforms.
Coordinate with FOS leaders on sales platform usage and pipeline reporting for TSSO services.
Support implementation of TSSO best practices within bid responses and sales approaches.
Partner with business line and service platform leaders to create integrated sales strategies that leverage JLL's comprehensive capabilities.
Collaborate with internal technology teams to position and sell integration services and technology solutions.
Work closely with the Global TSSO operations team to align sales approaches with service delivery capabilities.
Engage cross-functionally with account teams, pursuits teams, and functional leadership to coordinate TSSO positioning.
Develop understanding of competitive landscape, market trends, and differentiation strategies.
Participate actively in real estate and industry organizations, building credibility as a TSSO subject matter expert.
Represent JLL at relevant industry events, conferences, and client forums.
Build and maintain professional network within the commercial real estate and sustainability communities.
Provide recommendations to Sales Enablement on proposal language, technical deliverables, and pitch materials.
Support development of bundled offerings combining TSSO with complementary JLL specialty services.
Contribute to creation of reusable sales collateral, case studies, and technical content.
Share client insights and competitive intelligence to inform solution development.
Work effectively across organizational levels, collaborating with sellers from account executives to senior leadership.
Mentor junior team members on TSSO technical concepts and sales approaches (as applicable).
Demonstrate innovation in approach, challenging conventional thinking and bringing fresh perspectives to client engagement.
Support team culture of excellence, responsiveness, and client-first mindset.
Develop a thorough understanding of JLL's broad capabilities to meet client needs, recognizing opportunities to expand the client footprint by partnering with business and service line leaders.