Technical Services Specialist
About The Position
At Stiltz Homelifts, we’re not just selling homelifts—we’re empowering individuals to age in place, providing life-changing solutions that allow people to remain independent in their homes. Through our nationwide network of highly trained distribution partners, we help homeowners reclaim the full use of their homes, ensuring safety and freedom at every step. As one of the fastest-growing companies in the Lehigh Valley, our rapid expansion brings unparalleled career opportunities. If you’re seeking to join a forward-thinking, mission-driven company that fosters a vibrant and supportive team environment, we’d love to connect with you. The Technical Services Specialist will perform the day-to-day operations provided by the Technical Services Department to the network of Stiltz Homelift dealers. You will support internal technical training and support to team members within and without the Stiltz Homelift Team.
Requirements
- Electro-Mechanical Installation & Troubleshooting Proficiency
- Organizational & Time Management Skills
- Computer/Technology Proficiency
- Customer Service Problem Solving
- Adaptability & Attention to Professionalism
Responsibilities
- Provide Technical Support to the Dealer Network
- Participate in on- and off-site training of Dealer Network.
- Assist in the development and dissemination of Dealer Technical Resources.
- Assist with Parts Accuracy Training
- Collect appropriate facts and data necessary to report Corrective Actions to higher authorities.
- Test and report on Return Material Authorizations.
- Be familiar with and promote compliance with industry standards and regulations.
Benefits
- 401(k)
- Dental Insurance
- Health Insurance
- Paid Time-Off
- Vision Insurance
- Volunteer Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
