Technical Services Specialist
Zeus Fire and Security•Paoli, PA
•Hybrid
About The Position
Responsible for support, documentation, training on, and development and integration of all UAS technology.
Requirements
- Bachelor’s degree or Technical School degree
- Five years of technical experience with at least two years of video experience or equivalent experience
- Must have a working knowledge of Wired and Wireless Video Verification as well as Microsoft applications or desire and ability to learn
- Working knowledge of PC’s and Windows software
Nice To Haves
- Bilingual a Plus
Responsibilities
- Provide escalated support for UAS products, including video, alarm, video verified, access control and fire alarm products and services.
- Ability to assist with trouble shooting for internal departments as well as calls from technicians
- Ability to support and transition large Installation/Service roll outs and projects.
- Maintain project tracking documentation and spreadsheets for project rollouts and product implementation.
- Be the subject matter expert in analog/IP video, intrusion, video verified, access control or other products as required.
- Train internal departments on products and systems as required.
- Create, update, and maintain technical instructions/manuals to be used by internal departments and field technicians.
- All other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
