Technical Services Specialist
About The Position
The Technical Services role is an entry level role with a great upward career trajectory that focuses on the following success factors: Observant, organizational and possess basic technical skills. Excellent professional communication, interpersonal and team working ability. Experience working in a fast-paced environment while maintaining attention to detail. Ability to solve problems quickly and prioritize daily tasks according to their importance. Ability to adapt to shifting priorities. Desire to expand knowledge and continue improving. Ability to work under minimal supervision. Ability to solve practical problems and be dependable. A Day in the Life of Technical Service: Daily administration of the Salesforce tickets and phone queue. Troubleshoot hardware and software issues with business partners. Collaborate with the team to test solutions and Learning & Development: Complete courses on current products and solutions to stay up to date with company needs. Office Participation: full-time on-site presence with opportunity for hybrid working schedule after training period. Salto is a leading global access solutions provider, part of the SALTO WECOSYSTEM. We develop pioneering facility access, identity management, and electronic locking technology that ensures seamless, reliable, and secure experiences. Through close customer relationships and innovative solutions, our global team of experts create timeless and meaningful products that positively impact people and planet.
Requirements
- Observant, organizational and possess basic technical skills.
- Excellent professional communication, interpersonal and team working ability.
- Experience working in a fast-paced environment while maintaining attention to detail.
- Ability to solve problems quickly and prioritize daily tasks according to their importance.
- Ability to adapt to shifting priorities.
- Desire to expand knowledge and continue improving.
- Ability to work under minimal supervision.
- Ability to solve practical problems and be dependable.
Responsibilities
- Daily administration of the Salesforce tickets and phone queue.
- Troubleshoot hardware and software issues with business partners.
- Collaborate with the team to test solutions.
- Complete courses on current products and solutions to stay up to date with company needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
