Technical Services Representative

Triumvirate Environmental•Raleigh, NC

4d•Onsite

About The Position

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Raleigh, NC office. This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams—ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

Requirements

Bachelors degree in Environmental Science or industry related experience
Ability to work as a team player
Determination/eagerness to learn about the environmental health & safety field
Creativity in solving unique problems
Leadership experience/potential
Strong communication, analytical, technical, and organizational skills
Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
Must be eligible to work in the United States without future sponsorship
Must have a reliable form of transportation

Responsibilities

Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights
Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others
Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding
Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations
Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation
Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes
Provide Quality Control by contacting customers, post-service, to conduct surveys
Attend all sales meetings and other necessary meetings
Provide technical support to Inside and Outside Sales representatives and customers
Assist with the approval of OSS, lab pack, and other job folders
Order and maintain inventory of office supplies
Track some office budgetary items
All other duties as assigned