Technical Services Representative, Metro Toronto Convention Centre (Union)

Encore Global•Toronto, ON

13d•Hybrid

About The Position

The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments.

High School diploma combined with a minimum of 2 years experience in a similar position or a post secondary diploma in a relevant domain
2-3+ years of audio visual experience is required.
Set up knowledge of the following equipment is required: Portable Sound Systems ( speakers, mixers and equalizers ), Wireless Microphones, Audio Cassette and CD Players, LCD Data Projectors and Monitors, Computer Interfaces and Switchers, Betacam and VHS Players, Large Projection Screens and Scaffold towers, Industrial Video Cameras, Video Lighting Equipment, Simultaneous Translation Equipment, Fastfold Screens, Cameras, Risers/Staging
Strong Client Service and interpersonal skills
Professional Appearance and behavior
Able to work under pressure with tight delays
Analytical and problem resolution skills
Organizational Skills
Valid driver’s license

Setting up, operating, and dismantling audio visual equipment at events as assigned.
Servicing trade shows, hotel conventions, and staging events.
Verify completed purchase orders and that all required equipments were prepared.
Loading and unloading trucks; requires to lift heavy equipment.
Climbing stairs and ladders
Perform various control testings and troubleshoot equipments before the assigned event.
Sitting for lengthy periods to operate equipment in meeting rooms (could be at least four hour stretches lasting all day)
Walking during trade shows.
Driving defensively – cube vans and panel vans
Driving long distances (or as a passenger).
Handling equipment with care.
Complete reports on events as per company procedure
Representing the Company in a professional manner
As required, act as Lead TSR which consists of coordinating a team of TSR and freelancers and act as the on-site resources for the client and operations department.
Perform other duties as assigned.