Technical Services Manager, Netflix House - Las Vegas

Netflix•Las Vegas, NV

About The Position

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. Netflix House is a first-of-its-kind, permanent, year-round home for fans where you can explore, play, taste and shop your way through your favorite Netflix stories. It’s free to enter, and once inside, you can dive into activities that immerse you in your favorite titles with a mix of complimentary and paid experiences. With fresh experiences dropping regularly throughout the year, there's always a new reason to come back. The Role As a Technical Services Manager, you will lead and oversee all technical aspects at one of the Netflix House sites, ensuring the permanent elements and touring experiences are executed and maintained to the level of technical excellence required by production.

Requirements

Applicants must be at least 18 years of age to be considered for employment.
Demonstrated, 5+ years of technical experience in location based entertainment industry, technical theme park maintenance, technical theater operations, or similar.
Strong knowledge and excitement of both permanent and touring experiences around the world.
Excellent knowledge of all aspects of theatrical technical systems (lighting, AV, show control, scenic integration, SFPX, rigging)
Familiarity with standards and regulatory bodies such as ASTM F24, UL, and TUV.
Well rounded knowledge of current and future technology trends.
Excellent knowledge of Autodesk software (CAD, Revit, etc.)
Experience in AR, VR, and emerging technologies production and integration.
Strong desire to think outside the box and innovate through technical solutions.
Strong desire to find innovative and creative technical solutions to different types of experiences.
Strong network of industry contacts.
Excellent communication skills, both verbal and digital.
Excellent organizing skills using digital tools and Google suite.

Responsibilities

Ensure technical excellence in all aspects of Netflix House.
Maintain all technical aspects of Netflix House permanent and touring experiences to support creative vision, budget, schedule, & project strategy - including show design, systems integration, overall safety, and maintenance.
Vet, hire, and manage third-party technical vendors.
Work closely and communicate with Netflix creative, production and operations teams.
Work with technical production teams on needed design changes and/or modifications to ensure Netflix House Technical Sustainability is upheld and current.
Communicate with and solicit feedback from internal stakeholders and cross-functional teams.
Establish regular meetings with key stakeholders to update on progress and solicit feedback.
Develop long-term capital maintenance plans and technical lifecycle strategies to ensure sustainability and readiness for future upgrades or enhancements.
Manage technical services budgets, including forecasting, resource allocation, and vendor contract negotiations.
Facilitate communication with internal stakeholders and cross-functional teams, incorporating feedback to continuously improve technical execution.
Maintain detailed technical documentation, equipment inventory, and compliance logs in alignment with environmental, health, and safety (EHS) standards and operational protocols.
Ensure technical excellence, safety, and sustainability at Netflix House by managing technical operations, maintaining theatrical systems, overseeing vendor partnerships, and integrating innovative solutions for both permanent and touring experiences.