Gestionnaire des services techniques - Technical Services Manager

V2X • Longueuil, QC

3d • Hybrid

About The Position

V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Vertex Technologies Canada Inc. is looking for an automotive instructor who isn’t just knowledgeable—but truly passionate about teaching. The ideal candidate brings energy to the classroom, finds satisfaction in helping others grow, and believes that sharing expertise is one of the most powerful ways to shape the future of the automotive industry. If you’re someone who thrives on mentoring technicians, inspiring learning, and turning complex concepts into meaningful, hands on understanding, we’d love to have you on our team.

In this role, you’ll be the technical powerhouse behind our training programs, product support, and warranty operations. You’ll lead engaging seminars, deliver hands-on training, and offer expert guidance to technicians and shops across the province. Your technical know-how and customer-first mindset will help shape how professionals understand and trust our customers’ products.

If you thrive in a fast-paced environment, love being the go-to expert, and enjoy connecting with people in the automotive field, this is your chance to drive your career forward with Vertex Technologies Canada Inc.

Requirements

• Excellent communication skills in both French and English, oral and written, with the ability to interact with high‑level stakeholders.
• 5+ years of automotive industry experience
• Provincial Certificate of Qualification, with Red Seal Endorsement is a plus
• Deep understanding of automotive systems and repair environments
• Proven ability to deliver engaging training sessions to groups of all sizes
• Valid ODP Certification; instructor status is a plus
• Self-driven mindset—you’re great at managing your own schedule
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Experience with diagnostic tools (Picoscope, scan tools)
• Valid driver’s license and willingness for daily travel
• Ability to obtain a passport and travel to the U.S.
• Openness to overnight travel (approx. 25%)
• Bachelor’s degree plus 5 years professional experience OR 9 years of professional experience in lieu of a degree

Nice To Haves

• experience in the aftermarket market constitutes an important asset
• qualification as an instructor is an asset

Responsibilities

• Deliver dynamic technical training sessions across the independent aftermarket
• Be the trusted expert for technical guidance and product support
• Conduct warranty inspections and identify trends across the region
• Lead field investigations and provide clear, actionable reporting
• Collaborate closely with customer field teams
• Represent the customer at trade shows and industry events
• Provide support where needed—every day brings something new

Benefits

• We are proud to be an equal opportunity employer and welcome all qualified applicants.
• We are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace.
• We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level