Technical Services Engineer

Sonoco • Oakdale, CA

11h • Onsite

About The Position

Reporting directly to the Manager of Technical Services, the Technical Services Engineer will be providing technical support for customer processes, troubleshooting, and can/end failure investigations directly at customer locations. This engineer will be trained in 2-piece and 3-piece steel can and steel end manufacturing to provide a high level of manufacturing knowledge to the customer.

Requirements

• BS in a physical science or engineering field. Food Science, Chemistry, Biology, Packaging, or mechanical/chemical/metallurgical/materials science engineering.
• 2 or more years experience in: Industrial or academic laboratory
• 2 or more years experience in: Food or personal care products manufacturing
• 2 or more years experience in: Food, beverage, or consumer products manufacturing
• 2 or more years experience in: Steel, coatings, or corrosion testing/engineering experience
• Strong communication skills
• Microsoft Office suite applications
• Data analysis and statistical analysis capabilities
• Demonstrates Self-Awareness - uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Instills Trust - gains the confidence and trust of others through honesty, integrity, and authenticity
• Interpersonal Intelligence - relates openly and comfortably with diverse groups of people
• Demonstrates Results - consistently achieves results, even under tough circumstances

Responsibilities

• Follows all company and customer safety protocols and maintains a safe working environment.
• Traveling to customer locations on a regular basis
• Technical/Regulatory knowledge to provide various certifications of steel cans and ends
• Starting customer complaint investigations by gathering samples, all relevant traceability information, and other information as required
• Working with customers to quarantine suspect product while minimizing disruptions to their operation
• Leading or assisting in any sorting or containment activities that are needed at customer locations
• Providing training to customers on steel food cans and ends and double seam evaluation
• Preparing specification documents and other customer communications as required
• Statistical analysis of manufacturing data
• Clear and concise communication of technical details in manner that customers will understand
• Strong interpersonal skills to develop relationships internally with manufacturing locations and externally at customer locations
• Plant and technical project support as required

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level