Technical Service & Support Specialist
About The Position
abra is seeking a Technical Service & Support Specialist. This role involves troubleshooting and resolving mechanical, electrical, and electronic issues, providing real-time technical support to customers and at installation sites, documenting faults, solutions, and recommendations for improvement, and working closely with R&D, Production, and Engineering teams. The position also includes training customers and maintenance personnel, participating in the installation, maintenance, and upgrading of the company’s systems, and requires frequent travel in Israel and abroad, according to project requirements. This is a full-time position, Sunday–Thursday, based in Ness Ziona.
Requirements
- Proven experience in troubleshooting, problem-solving, and maintaining complex technical systems
- Hands-on experience working with mechanical, electrical, electronic, or integrated systems
- Proven experience working in the field with customers
- Knowledge of motors, sensors, motion systems, and control systems
- Very good English skills, including technical communication with customers and partners abroad
Responsibilities
- Troubleshooting and resolving mechanical, electrical, and electronic issues
- Providing real-time technical support to customers and at installation sites
- Documenting faults, solutions, and recommendations for improvement
- Working closely with R&D, Production, and Engineering teams
- Training customers and maintenance personnel
- Participating in the installation, maintenance, and upgrading of the company’s systems
- Frequent travel in Israel and abroad, according to project requirements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
