Technical Service Specialist (Water)

Hydrite • Minneapolis, MN

6d • Onsite

About The Position

The primary purpose of this position is to provide technical service support for wastewater treatment applications for new and existing customers. This includes troubleshooting, problem-solving, and field testing of new products, application concepts, and equipment.

Requirements

• Must be technically competent in wastewater treatment applications
• Must possess strong problem solving, troubleshooting and “people” skills
• Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
• Must possess a valid driver’s license with an acceptable driving record.
• Position requires extensive travel and frequent overnight stays.
• Driving or riding in an automobile or aircraft for 3 to 6 hours at a time.
• Standing for extended periods of 3 to 4 hours.
• Ability to lift 45 pounds and carry at least 20-30 feet.
• Frequent 12-16 hour work days may be required as a result of travel and customer commitments.
• Ability to bend, stoop, twist, bend, reach and climb stairs occasionally.
• Ability to type on a computer for 2 to 3 hours daily.
• Ability to work in conditions with unpleasant odors and surroundings.
• Able to work in environment where temperatures exceed 110 Fahrenheit.
• Must be able to work outside in extreme heat and cold temperatures

Nice To Haves

• Minimum of 3-5 years field experience in wastewater treatment
• Bachelors degree highly preferred.

Responsibilities

• Maintain wastewater treatment business at existing customer accounts.
• Assist in closing new business opportunities identified by sales representatives.
• Install, maintain, and troubleshoot feed systems, including metering pumps and polymer dilution systems.
• Proactively identify, qualify, and close opportunities that support Hydrite's long-term growth and market presence.
• Conduct plant surveys and utilize available tools and resources to develop best-in-class treatment solutions and chemical programs.
• Effectively manage time and territory to maximize customer support and business development activities.
• Prepare timely chemical treatment proposals, recommendations, and service reports.
• Ensure proper care and use of company vehicles, equipment, and other company property.
• Provide technical support for utility systems, including boilers and cooling towers.
• Maintain adequate inventories of chemical samples, testing supplies, and service equipment.
• Provide field support and technical expertise to the Hydrite sales organization.

Benefits

• Up to 10% Retirement Contribution
• $600 per Year Wellness Incentive
• Two Weeks Starting Paid Time Off
• Medical, Dental, and Vision - Eligible f irst day of the month following hire date.
• 401k and profit sharing
• medical/dental/vision/life insurance
• paid time off
• tuition reimbursement
• adoption assistance
• legal services insurance
• scholarship awards for children of employees
• summer picnic
• community giving events
• free family wellness coaching including nutritionist and fitness coach

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree