Technical Service Representative

AkzoNobel•Houston, TX

13d•$75,000 - $80,000•Onsite

About The Position

Provide technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers.

Requirements

High school diploma or equivalent required.
3 years' sales experience in a technical environment.
1 year experience using coating applications, techniques, and practices.
Knowledge of the coatings industry standards (i.e. SSPC, NACE, ISO, etc.) with the ability to use inspection equipment for both surface preparation and coating application operations.
Must be able to maintain safety and wear required personal protective equipment.
Knowledge of marine industry terminology and practices to include marine vessel maintenance and repair and new build.
Ability to apply principles of observation, logical, or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions based on the evidence.
Must be able to interpret an extensive variety of technical instructions in mathematical or diagrammatic form with abstract and concrete variables.
Strong verbal and written communication skills with the ability to read industry-related publications.
Effective presentation skills.
Proficient with Microsoft Office.
Must be able to utilize technological tools and supporting software to accurately record data and generate technical reports.
Ability to travel up to 20%. Overnight travel may be required.

Nice To Haves

Bachelor of Science in related field preferred.
Additional experience may be considered in lieu of educational requirement.

Responsibilities

Generate and maintain accurate records and application reports of company products to include daily environmental conditions, surface preparation, and relevant coating application information.
Attend scheduled inspections. Will verify specification and standard adherence by performing quality checks of surface preparation and application steps in the painting process.
Advise customers of products and schemes based on vessel service environments and performance expectations. May occasionally be required to demonstrate proper use of application equipment (i.e. Single feed airless, Conventional and plural component).
Advise the customer and/or applicator and their immediate supervisor when conditions are identified that are not within company specifications or application guidelines to acquire resolutions. Will prepare exception report when conditions are not resolved.
Monitor customers/applicators in the proper application of coatings and paint systems in accordance with company specifications.
Perform other duties as assigned.