Technical Service Representative
Wildeck, Inc•Green Cove Springs, FL
•Onsite
About The Position
The Technical Service Representative will interact with customers in a professional and courteous manner while receiving and discharging trucks to and from the Service Center. The role will operate all makes and models of Vac-Con trucks to diagnose and repair deficiencies and will accurately prepare both written and electronic documentation pertaining to customer satisfaction. Communicates service orders in a timely manner. Will be able to work both on his own with limited supervision as well as in a team environment.
Requirements
- High School Diploma or equivalent
- 3-5 Years of experience
- Ability to diagnose and repair various mechanical, hydraulic, water, and electrical systems.
- Ability to work both on his own with limited supervision as well as in a team environment.
Responsibilities
- Identify deficiencies in operation of all models of Vac Con trucks.
- Identifies materials, parts and supplies needed to complete a repair in a safe and efficient manner.
- Drive and operate Vac Con trucks of all models.
- Uses computer and computer programs to find information concerning the assemblies, schematics and truck information.
- Follows prints and schematics as well as technical manuals and written and spoken instructions.
- Interact with customers in a professional and courteous manner.
- Receive and discharge trucks to and from the Service Center.
- Diagnose and repair deficiencies.
- Prepare both written and electronic documentation pertaining to customer satisfaction.
- Communicate service orders in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
