Technical Service Rep

Rain For Rent•Idaho Falls, ID

22h•Onsite

About The Position

As a Technical Service Rep, you will be responsible for providing support to the Operations Manager, oversee project installations, perform service and repair on equipment, transport items that require movement in order to meet company needs. Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time. Rain for Rent employees are proud to work for this family-owned business. In May of 2024, the company celebrated 90 successful years of business. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 70 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.

Requirements

Valid driver's license
Ability to operate light duty vehicles (less than three tons)
Ability to maintain accurate written records
Ability to perform truck inspections and basic maintenance
Ability to perform maintenance and repair duties on rental equipment
Knowledge of company safety rules and ability to wear personal protective equipment

Nice To Haves

Experience in technical service or repair
Experience in customer interaction
Experience with liquid handling solutions

Responsibilities

Oversee installation of customer’s projects including personnel assigned to the project.
Inspects finished jobs to assure quality control standards have been met.
Interacts with salesperson, management, and customers on status of customer projects.
Operates light duty (less than three tons).
Helps load/unload pipe, pumps and equipment for scheduled delivery to customer or another Branch.
Keeps accurate written records of all deliveries and pick-ups, obtains customer signatures as well as pictures needed for invoicing as required by management.
Maintains all driving records required by management on a timely basis.
Performs required truck inspections. Maintains truck in top operating condition. Reports any needed maintenance/repair to Operations Manager in writing. Keeps truck clean.
Perform maintenance and repair duties on all rental equipment
Maintains a safe, neat, and orderly working environment.
Completes paperwork as assigned.
Follows company safety rules and wears personal protective equipment at all times.
Delivery and pick up of rental equipment.