Technical Service Manager - Lubricants

SI Group•The Woodlands, TX

4d•Onsite

About The Position

As the Technical Service Manager - Lubricants, reporting to the Director - Technical Services, you will support the sales team to grow regional margin by promoting existing products to new customers and new products to the market. You will be responsible for identifying unmet needs and translate those into R&D targets for new product development defining application performance parameters and related test methods. Additionally, you must understand the value in use and support the team to develop quantified value proposition ($/kg) compared to next best alternative.

Requirements

BS Degree in Chemistry or Engineering field
Minimum of 5 years experience with lubricants application and technology
Experience designing formulations, experiments and to convert test results in to value propositions
Experience presenting technical results to customers and converting to a sale
Strong reporting, presentation, and communication skills

Responsibilities

In alignment with sales, drive sales of existing products to new customers and sales of new products owning the technical part of the customer interaction
Ownership of all customer related technical challenges
As part of the global cross functional team, identify, qualify and quantify (unmet) market or customer needs, convert those into R&D objectives, define related test methods and ensuring timely commercialization
Development of quantified value propositions for the existing and new products
Ownership of technical and scientific marketing & product support to customers including promotion material, value props, TDS, internal and external trainings / seminars, tradeshows
Maintain and improve safe working environment in the laboratory
Strong awareness of regulatory development
Develop technical brochures for presentations to customers
Maintain product documentation and formulations library to support performance