Technical Service Engineer, Paper Machine Clothing
About The Position
As a Technical Service Engineer for our Fabrics group, you will play a critical role in working directly with our customers for service calls, performing field service work, data collection, and overall support for all paper machine clothing related issues. You'll assist in performing shutdown services related to paper machine clothing on all sections of the paper machine, including assistance during clothing installations. Your expertise will also be needed to perform inspections and services between clothing installations. Additionally, you'll perform minor equipment and inventory audits that support our customer contracts / agreements. In this hands-on role, you’ll work closely with our Product Managers, Sales, and Technology experts to ensure cooperation is focused on the customer with meaningful results. This position reports out of our Appleton, WI office but you'll be working remotely in the US Midwest region. Preference would be someone located in or near Ohio.
Requirements
- Bachelors Degree (BA, BS) from four-year college or university
- Minimum of 5 years related experience and / or training - preferably in paper industry; or equivalent combination of education and experience
- Strong understanding of paper machine clothing (willing to train with appropriate background and willingness to learn)
- Trouble-shooting abilities
- Travel required to customer sites
- Must be legally authorized to work in the United States
Nice To Haves
- Preference for someone located in or near Ohio
Responsibilities
- Working directly with customers for service calls
- Performing field service work
- Data collection
- Overall support for all paper machine clothing related issues
- Assisting in performing shutdown services related to paper machine clothing on all sections of the paper machine, including assistance during clothing installations
- Performing inspections and services between clothing installations
- Performing minor equipment and inventory audits that support customer contracts / agreements
Benefits
- Generous wage and benefits package
- 401k with company match
- Company-funded pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
