Computer Systems Analyst (Lead)

Zensar•Atlanta, GA

3h•$96,452 - $151,615•Hybrid

About The Position

We are looking for an experienced Technical Scrum Master with a strong Retail and eCommerce background to lead Agile teams delivering enterprise-scale digital initiatives. The ideal candidate should have experience managing retail applications, omnichannel platforms, CRM implementations, order management, inventory management, payments, and customer-facing digital solutions. This is a backfill role.

Requirements

10+ years of IT experience
5+ years as Technical PM, Scrum Master, or Agile Delivery Lead
Strong Retail and eCommerce industry experience
Experience managing cross-functional Agile teams
Strong stakeholder and executive communication skills
Experience coordinating multiple concurrent projects
Hands-on experience supporting one or more of: eCommerce platforms, Omnichannel retail, Inventory Management, Order Management Systems (OMS), Product Information Management (PIM), Supply Chain Systems, Retail POS, Loyalty Programs, Payments and Transaction Processing, Customer Experience Platforms

Nice To Haves

PMP
SAFe Agilist / SAFe Scrum Master
PMI-ACP
Certified Scrum Master (CSM)

Responsibilities

Lead Agile delivery teams using Scrum and SAFe methodologies
Facilitate Sprint Planning, Daily Standups, Reviews, and Retrospectives
Manage project roadmaps, milestones, dependencies, risks, and budgets
Partner with Product Owners and business stakeholders to prioritize backlog
Drive execution of Retail and eCommerce initiatives
Coordinate releases across development, QA, business, and production support teams
Track project health through Agile metrics and reporting
Remove team impediments and ensure continuous delivery
Manage vendor and third-party integrations
Support modernization and digital transformation initiatives