Technical Sales Support Grinding

Metso•Mesa, AZ
•Hybrid

About The Position

We are looking for a Technical Sales Support, Grinding to join our Grinding Business Line. In this role, you will execute the product strategy to drive sales growth and profitability across the Market Area while providing technical sales support and customer-focused solutions. You will work closely with Account Managers and Product Specialists to develop value-adding solutions that strengthen customer relationships and contribute to business growth. This role is based within Mesa, AZ, with flexible working options available. This role includes up to 50% travel throughout the south and east regions of the United States to support customers, sales activities, and product-related initiatives. You will join a team of technical sales and product professionals focused on delivering innovative grinding solutions to the mining and minerals processing industry. Our team plays a key role in driving profitable business growth by helping customers improve operational performance, maximize equipment efficiency, and achieve their production objectives. We collaborate closely with customers, Account Managers, Product Specialists, engineering teams, and service organizations. Our team operates across multiple regions and cultures, emphasizing open and honest communication, collaboration, customer focus, and continuous improvement.

Requirements

  • Bachelor's degree in Business, Engineering, or a related field, or equivalent relevant experience.
  • Minimum of 5 years of experience in mineral processing equipment, preferably in grinding-related products.
  • Strong negotiation and relationship-building skills.
  • Excellent communication skills with a strong customer-focused and results-oriented mindset.
  • Ability to work effectively in a multicultural and multilingual environment.
  • Strong understanding of customer needs, market requirements, and solution selling.
  • Strong computer skills, including proficiency with Microsoft Office.

Nice To Haves

  • Experience with Salesforce CRM, SAP, AutoCAD, or related software applications

Responsibilities

  • Execute the Grinding product strategy to support sales growth and profitability within the assigned Market Area.
  • Provide product support, technical expertise, and application analysis to existing and prospective customers.
  • Develop and present value-based solutions, proposals, and win strategies for customer opportunities.
  • Promote new products, innovations, and technology developments to customers and internal stakeholders.
  • Identify and develop new customer opportunities in collaboration with sales teams.
  • Build and maintain strong customer relationships to generate repeat business and future opportunities.
  • Achieve regional sales targets while providing market intelligence on competition, pricing, and customer needs.
  • Conduct product inspections, support installations, and provide technical reports, recommendations, and analyses.

Benefits

  • Access to wellbeing programs, occupational healthcare, and supportive services.
  • Competitive compensation and performance-based incentives.
  • Hybrid and flexible working options to support balance and productivity.
  • Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
  • A caring, collaborative, and inclusive workplace committed to helping you thrive.
  • Competitive benefits plan
  • Healthy living rewards
  • Mental wellbeing services
  • Annual leave and paid time off programs
  • Engagement surveys
  • Global incentive program tied to business and performance targets
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