Technical Sales Specialist

Standex•Fraser, MI

5d•Hybrid

About The Position

Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what’s next possible. The Technical Sales Specialist is a key sales team member, providing support and consultation on a global scale for work tooled/textured in the Asia Pacific region. In addition to interfacing with customers directly, this role acts as a liaison to internal stakeholders (sales, operations) in peer regions to ensure timely communication, job tracking/updates, consulting, and problem resolution for customer work in APAC. As a trusted and professional sales team member, the Program Engineer promotes the combined offerings of Standex Engraving.

Requirements

University degree (4 yr) or above.
Basic Mandarin language skills (written and spoken).
Ability to travel approximately 30% - 40% domestically and 3-4 international trips annually.
Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes.
Good communication of technical details is essential, both verbally and in writing
Ability to effectively interface with an array of customer personalities in various situations.
Strong collaboration skills to work cross-functionally.
Accurate transcription of information – proficient data entry skills
Proficiency with Microsoft Office suite.
Problem-solving and technical aptitude essential

Nice To Haves

Basic Chinese communication skills preferred.
Experience with SAP (or another ERP system) is desired.
Proactive and results-driven with strong execution; cheerful personality, eager to learn new knowledge with good adaptability.
Excellent communication and coordination skills with a strong sense of responsibility
Flexible working hours.
Detail-oriented
Self-starter with the ability to work under minimal supervision.

Responsibilities

Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality.
Develop a strong consultative relationship with customers
Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.)
Provide customers with technical support and solutions (tooling, molded parts, etc.)
Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at the facility
Accurate and timely dissemination of information
Performs intermediate to advanced part mark-ups and texture line-ups
Attends customer meetings
Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration.
Manage program documentation, organize meetings, prepare progress reports. Control key program milestones and standardize program management processes.