Technical Sales Specialist

Vector North America • Novi, MI

5d • Hybrid

About The Position

We are seeking an experienced Technical Sales Specialist. The successful candidate will be organized and motivated to provide excellent customer service to support the overall sales efforts of Vector. You will collaborate with the sales team to achieve overall sales objectives, issue product pricing and follow up, perform Microsoft Dynamics Sales Case entry and tracking, work with SAP for Pricing and Order Processing, and support internal and external sales inquiries as needed. You will also initiate and prepare customer quotes in a timely manner, monitor status and verify accuracy, follow up on quotes and purchase orders as needed, process customer orders including posting of order, shipping documentation, and invoicing, and facilitate information flow between functions to expedite orders to ensure successful order fulfillment, ultimately ensuring the customers’ expectations have been met.

Requirements

• 1-5 years inside sales or industry-related experience
• Excellent written and verbal skills
• Motivated and willing to take on new tasks
• Proficient computer skills, especially with SAP, Microsoft Dynamics CRM, and Outlook
• Extremely detailed organizational skills
• Adaptability/Flexibility (Hybrid work)
• Ability to work well both independently and within the team
• Excellent interpersonal, team, and problem-solving skills.
• Premium customer service minded
• Bachelor’s degree in business, Engineering, Computer Science, or related discipline; or equivalent combination of knowledge and experience.

Responsibilities

• Collaborate with the sales team to achieve overall sales objectives.
• Issue product pricing and follow up.
• Perform Microsoft Dynamics Sales Case entry and tracking.
• Work with SAP for Pricing and Order Processing.
• Support internal and external sales inquiries as needed.
• Initiate and prepare customer quotes in a timely manner.
• Monitor status and verify accuracy.
• Follow up on quotes and purchase orders as needed.
• Process customer orders including posting of order, shipping documentation, and invoicing.
• Facilitate information flow between functions to expedite orders to ensure successful order fulfillment; ultimately ensuring the customers’ expectations have been met.

Benefits

• A core business in growing and exciting technologies.
• The atmosphere of a small company with the resources of a global organization with offices in Europe, the Americas, and Asia.
• A privately held enterprise: Our products and strategic direction are based on our customer's needs, not outside investment interests.
• An engineering company run by engineers. If you’re an engineer, we speak your language.
• An 'open-door' environment: Communication with management is simple and direct, no rigid protocol to follow.
• The work-life balance of our employees underlies everything we do at Vector.
• An attractive, high-tech working environment with a generous Total Rewards Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level