T&E Technical Sales Specialist

Genuine Parts CompanyBoise, UT
Hybrid

About The Position

The Tools and Equipment Technical Sales Specialist is responsible for generating and increasing Tools and Equipment sales through NAPA stores and the end user accounts they service. This customer facing role focuses on coordinating and implementing market share-driving products and programs as the street level within a defined sales territory.

Requirements

  • Bachelor’s degree in business, Marketing, or related field.
  • Sales management experience, preferably within the automotive aftermarket or tools and equipment industry.
  • Proven track record of meeting or exceeding sales goals.
  • Strong leadership skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to think strategically and execute tactically in a fast-paced environment.
  • Proficient with CRM and sales analytics tools.
  • Embody values: serve, perform, influence, respect, innovate, team.
  • Effectively communicate by motivating and inspiring others through clear and proactive communication.
  • Deliver results and drive customer success by committing and focusing on outcomes and making the customer the center of decisions.
  • Make balanced decisions and think strategically by being a forward thinker.

Nice To Haves

  • Advanced degree or relevant certifications are preferred.
  • Advanced degrees or professional certifications related to sales or management.
  • Experience managing geographically dispersed sales teams.
  • Deep knowledge of automotive tools and equipment market.

Responsibilities

  • Achieve sales targets and revenue goals for Tools and Equipment.
  • Conduct end user dealer calls.
  • Implement programs.
  • Generate leads.
  • Convert sales leads.
  • Build and maintain customer relationships.
  • Identify and address customer concerns through discovery and a methodical approach.
  • Effectively convey product information.
  • Manage time effectively within assigned territory and set sales priorities based on product knowledge and customer relationships.
  • Demonstrate passion for the product, industry, and the sales process.
  • Adjust approach based on customer preference and market conditions.
  • Maintain strong relationships and consistent communication to promote product and services.
  • Work closely with store decision makers to expand business volume by identifying and converting sales opportunities.
  • Identify customer needs and collaborate with local store and distribution center teams to provide solutions.
  • Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments.
  • Leverage team knowledge of peers and suppliers to advance personal knowledge.
  • Identify areas of opportunity and advise management accordingly.
  • Maintain and advance understanding of product offerings, education, programs, warranties, and rebates.
  • Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges.
  • Perform periodic account reviews to update management on key progress indicators.
  • Perform any other duties assigned by director supervisor.
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