Technical Sales Representative - Materials Testing

Hoskin Group•Oakville, ON

1d•CA$60,000 - CA$70,000•Hybrid

About The Position

Hoskin Scientific, a supplier of testing and monitoring instrumentation with 80 years of experience, is seeking a Technical Sales Representative to enhance sales performance and meet sales quotas. This role emphasizes exceptional customer service to ensure satisfaction and loyalty, while also aiming to become a valuable knowledge resource for Geotechnical and food & beverage testing material products, and to excel in product support.

Requirements

Bachelor of Science in chemistry, a degree in materials testing related sciences, or a Technologist 3-year Degree – Business Administration, Sales, Marketing, or technical discipline related to materials testing industry, is an advantage
3-5 years in technical sales, exposure, or involvement in the materials testing industry will be given preference
Experience with science lab instrumentation, and the materials testing industry will be given preference
Varied software experience, data acquisition, Office 365
Interpersonal Sales Skills
Is an effective communicator
Excellent presentation skills
Effective time and organization manager
Relates well to people; builds effective and constructive relationships
Driven for sales results; goal-driven

Nice To Haves

exposure, or involvement in the materials testing industry will be given preference
Experience with science lab instrumentation, and the materials testing industry will be given preference

Responsibilities

Live and demonstrate the company’s purpose and values anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential.
Meet or exceed assigned sales and gross margin targets in assigned territory.
Execute the communicated sales strategy to drive revenue growth and achieve departmental and organizational business objectives.
Provide technical expertise to customers, addressing inquiries and offering solutions.
Effectively communicate the technical features and benefits of products.
Stay updated on product knowledge, industry regulations, and market trends, as well as acquire better selling skills.
Strive to implement the "Relationship Selling" model to foster a customer-centric sales process.
Develop new customer connections and expand the customer base.
Effective communication with the Sales Manager, other sales team members, as well as purchasing, finance, warehouse, service, and rental team members.
Utilize the company's CRM tools to track and report on sales activities.
Sales and related monthly forecasting and report generation.
Strive to manage sales territory in a planned and organized manner as approved by the Sales Manager, including:
Cultivate and maintain support and strong relationships with existing customers.
Encourage pipeline growth by developing new customer connections and expanding the customer base.
Contribute to the development of strategies for market expansion and new market penetration.
Identify and explore new markets and opportunities for the company’s products.
Strive to provide “hands-on” after-service support as needed.
Stay informed about industry trends, technological advancements, and competitive products.
Gather and analyze customer feedback to contribute to product and service improvement.
Provide insights and suggestions for enhancing customer satisfaction.
Perform additional duties as assigned to support the team and organizational goals.
Provide regular updates on sales performance, challenges, and opportunities to the Sales and Sector Category Manager.
Build and maintain strong Customer relationships, understanding their unique requirements and providing expert advice on instrumentation solutions.
Collaborate with technical Sales Associates and Product Specialists to stay updated on the latest product developments, features, and applications.
Coordinate with the Service & Warehouse team to ensure timely delivery, installation, and maintenance of instruments for customers.
Represent Hoskin Scientific Group at Industry Events, Conferences, and Trade Shows to network with potential partners, build brand visibility, and identify new business prospects.