Technical Sales Representative- Industrial

ITW•Lincolnshire, IL
•$66,000 - $75,000•Onsite

About The Position

E.H Wachs, an ITW Company, is seeking a Technical Sales Representative to join our team in Lincolnshire, IL. The Technical Sales Representative will support and sell E.H. Wachs products under direct supervision and assist with providing technical oversight to ensure successful customer integration and implementation of products.

Requirements

  • High school diploma or GED required.
  • Prior sales experience is a plus but not required
  • Develop and maintain advanced product knowledge through company-provided training to effectively operate and apply the organization's products
  • Excellent verbal, written and listening communication skills
  • Working knowledge of Microsoft Office Suite and other business software applications.
  • Must be organized and detail-oriented; also possess strong time management and problem-solving skills
  • Ability to work independently and be resourceful
  • Must be able to adjust to a changing work environment, competing demands, frequent changes, delays and unexpected events

Nice To Haves

  • Associate's degree or higher in a related field, or an equivalent combination of education and experience preferred.

Responsibilities

  • Conduct pre-sales activities including understanding the customer’s business and analysis of product needs
  • Conduct post-sales activities including delivery follow-up to ensure product has met customer’s needs and communication with customer for additional sales opportunity
  • Handle incoming sales calls and provide technical support of products and applications
  • Responsible for processing Web leads, activities, and quotations into CRM system
  • Support field sales staff and distributors in moving opportunities through the sales process
  • Foster new business and build customer relationships as it is essential to our growth within the marketplace
  • Process sales orders to invoice
  • Process all RMAs (repairs & returns) and forward to shipping
  • Prepare documents for import and export shipments
  • Fulfill all requests for literature and technical information required to identify application and specify equipment
  • Support Rental Centers with order processing and rental billing
  • Required to adhere and comply with state and federal law, the ISO Quality program and procedures, and the safety program
  • Additional duties and tasks as assigned

Benefits

  • paid vacation
  • sick
  • holiday
  • parental leave
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