Technical Sales Lead

Computer Task Group, Inc•Morrisville, NC

1d•Onsite

About The Position

CTG is seeking to fill a Technical Program Lead position for our client. This role involves leading the development and execution of a global technical enablement and readiness program supporting AI infrastructure and enterprise technology solutions. The position requires developing and operationalizing technical learning paths for various technical roles, coordinating readiness programs for AI infrastructure and software, and managing technical certification readiness. It also includes establishing deployment shadowing programs, partnering with L&D teams, coordinating global workshops, and establishing KPI reporting and executive governance. The role drives continuous improvement of enablement processes and coordinates cross-functional stakeholders to ensure programs are scalable and aligned with global technical delivery requirements.

Requirements

Strong technical program leadership and enablement experience.
Knowledge of AI infrastructure, GPU compute, networking, enterprise AI software, and technical deployment methodologies.
Understanding of AI infrastructure validation, performance optimization, cluster deployment, and production readiness.
Experience developing technical learning paths and role-based enablement programs.
Strong knowledge of technical certification and skills management processes.
Experience with learning management platforms and digital learning ecosystems.
Excellent stakeholder management and cross-functional collaboration skills.
Strong project management, organizational, and communication skills.
Ability to develop executive-level reporting, KPIs, and program governance.
Ability to coordinate global teams, workshops, technical training, and deployment readiness activities.
Experience with self-paced learning, instructor-led training, hands-on labs, certification programs, deployment shadowing, and on-the-job learning.
Strong analytical and problem-solving abilities.
8+ years of experience in technical program management, technical enablement, sales engineering, infrastructure delivery, or a related field.
Experience leading global technical enablement or workforce readiness programs.
Experience working with engineering, pre-sales, delivery, support, manufacturing, and learning organizations.
Experience supporting enterprise AI, cloud, infrastructure, networking, or data center technologies.
Proven ability to manage multiple strategic workstreams and coordinate complex global programs.
Experience establishing operational processes, reporting frameworks, and executive governance.
Experience working with technology partners and coordinating technical readiness programs.
Experience managing training programs for technical teams and measuring learner and deployment readiness.
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field preferred.
Equivalent combination of education and relevant professional experience may be considered.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

Lead the development and execution of a global technical enablement and readiness program supporting AI infrastructure and enterprise technology solutions.
Develop and operationalize technical learning paths for Solution Architects, Pre-Sales Engineers, Deployment Engineers, Infrastructure Delivery Engineers, Technical Services, Support Engineers, Manufacturing Technical Teams, and partner delivery organizations.
Coordinate technical readiness programs covering GPU compute infrastructure, networking, AI infrastructure validation, performance optimization, cluster deployment, and production readiness.
Support technical enablement across AI enterprise software, including architecture awareness, software deployment, incident triage, troubleshooting, configuration, optimization, and root cause analysis.
Coordinate product specialization programs across Design, Configure, Build, Deploy, Operate, and Manage disciplines.
Manage technical certification readiness, including prerequisites, hands-on labs, exam preparation, certification completion, skills tracking, and reporting.
Establish and manage deployment shadowing programs progressing from observation to supervised delivery and independent delivery readiness.
Partner with Learning & Development teams to integrate technical learning paths into enterprise learning platforms and standardize learning journeys.
Coordinate global technical workshops, hands-on training, training resources, deployment shadowing, and manufacturing site enablement.
Establish KPI reporting and executive governance to measure training completion, certification progress, technical readiness, and deployment capability.
Drive continuous improvement of enablement processes, learning programs, and operational execution.
Coordinate cross-functional stakeholders across engineering, sales, learning and development, manufacturing, product, delivery, and external technology partners.
Ensure enablement programs are scalable and aligned with global technical delivery requirements.