Technical Sales Engineer

ANDRITZ AG•Oldsmar, FL

1d•Onsite

About The Position

ANDRITZ (Knife Systems) is seeking a self-motivated individual to provide support to the product managers and service area for the Wood Yard. This position will report to Oldsmar, FL.

Requirements

Two+ years of experience in customer service, inside sales, or accounting.
Proficient in Word, Excel and Outlook.
Strong interpersonal/communication skills and ability to work in a team environment as well as independently.
Ability to simultaneously manage multiple tasks in an efficient and professional manner.
Perform moderately complex tasks requiring a fundamental knowledge of the Company’s products and services.
BA/BS Required.

Nice To Haves

Degree in Accounting, Business, or Finance preferred, but not required.
Familiarity with SAP or other ERP is a plus.
Mechanical Background preferred.

Responsibilities

Coordinate and/or perform the following activities for PKP Service
Generate SAP quote numbers and electronic folders for Spare Parts, Field Service, and Service Contract customer quotes.
Answer calls / emails about contracts, Caps issues, Service, invoice questions, shipment questions, consignment
Prepare and distribute quotes to the customer.
Prepare completed orders for customer invoicing.
Audit all orders to ensure accuracy and completeness prior to entering order.
Enter and acknowledge sales orders in SAP.
Generate and track purchase requisitions for project purchasing from request forms provided by Project Managers
Maintain both hard file and electronic file for all projects, field service orders, service contracts, and off-site inventory.
Schedule and report activities/jobs of the representatives on a weekly schedule.
Work closely with management on potential problems to ensure customer satisfaction.
Assist Project Managers in maintaining customer account, project scopes, contract renewals and account maintenance needs.
Along with Controller and other Project Controllers work on policies, procedures and training for sales and service staff and needed.
Assist with various project accounting functions.
Travel (2-3 trips per year within US).