Technical Sales Engineer

ANDRITZ AGOldsmar, FL
Onsite

About The Position

ANDRITZ (Knife Systems) is seeking a self-motivated individual to provide support to the product managers and service area for the Wood Yard. This position will report to Oldsmar, FL.

Requirements

  • Two+ years of experience in customer service, inside sales, or accounting.
  • Proficient in Word, Excel and Outlook.
  • Strong interpersonal/communication skills and ability to work in a team environment as well as independently.
  • Ability to simultaneously manage multiple tasks in an efficient and professional manner.
  • Perform moderately complex tasks requiring a fundamental knowledge of the Company’s products and services.
  • BA/BS Required.

Nice To Haves

  • Degree in Accounting, Business, or Finance preferred, but not required.
  • Familiarity with SAP or other ERP is a plus.
  • Mechanical Background preferred.

Responsibilities

  • Coordinate and/or perform the following activities for PKP Service
  • Generate SAP quote numbers and electronic folders for Spare Parts, Field Service, and Service Contract customer quotes.
  • Answer calls / emails about contracts, Caps issues, Service, invoice questions, shipment questions, consignment
  • Prepare and distribute quotes to the customer.
  • Prepare completed orders for customer invoicing.
  • Audit all orders to ensure accuracy and completeness prior to entering order.
  • Enter and acknowledge sales orders in SAP.
  • Generate and track purchase requisitions for project purchasing from request forms provided by Project Managers
  • Maintain both hard file and electronic file for all projects, field service orders, service contracts, and off-site inventory.
  • Schedule and report activities/jobs of the representatives on a weekly schedule.
  • Work closely with management on potential problems to ensure customer satisfaction.
  • Assist Project Managers in maintaining customer account, project scopes, contract renewals and account maintenance needs.
  • Along with Controller and other Project Controllers work on policies, procedures and training for sales and service staff and needed.
  • Assist with various project accounting functions.
  • Travel (2-3 trips per year within US).
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